If you weren't able to find your username. Email accountsĬheck your email accounts to see if you have any mails or receipts from Microsoft for purchases such as digital games, movie rentals or subscriptions. Under Product Information, you'll see Belongs to with the associated username.
Microsoft 365 or Office 2016 or newer: Open an Office app, like Word or Excel. For details of where to look on your console, see the Find your Microsoft email address walkthrough. Xbox gamertag: Because gamers are identified by their gamertag within Xbox, it’s not uncommon to forget that you created an email address when you signed up for Xbox. Under Email & app accounts, you'll see the usernames associated with your device.Īlso see Change or reset your Windows password. Windows 10įrom a Windows 10 device where you’re already signed in, select Start > Settings > Accounts. Have you ever set up an alternate email address for the account you want to sign in, such as or If so, try that. Microsoft Support advocates are unable to provide account information without proper validation, but there are places you can look within the products themselves. How to find your Microsoft account username in the product or service you useįor the protection of your account, we have strict policies on how our advocates can help you with your account.
If you weren't able to find your username in Step 1: You forgot your Microsoft account username by using the lookup feature, try searching other Microsoft products or services that you know are associated with the username. We recommend following the steps in this order to assist you with finding the username for your Microsoft account.
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